Cloud computing
is a service where company’s computing requirements are delivered in the form
of a service. Cloud computing companies provide a number of solutions that
enables them to deliver the right level of service to the businesses and
customers.
Cloud computing has devised a number
of methods to handle numerous challenges and agreements and to ensure that they
provide the best and flawless support and services to their customers.
Service providers have formulated
service level agreements. This way they clearly outline their level of service
to the organization that will be using the cloud computing services. These are
like contracts for such services. This is helpful for establishing a
contractual base for future relations. It positions the goal for, what cloud
computing companies must meet to offer the best in class services to their
customers.
Cloud management system
should provide oversight and monitor the performance of the cloud service
provided to the consumer. It allows the service providers to manage and
administer the performance of the cloud. This is essential because, it gives a
proactive view to address the service delivery issue. By administrating all the
aspects of the cloud, the companies are able to ensure that they meet the
obligations set in their service level agreement.
By managing over the aspects of the
cloud themselves, the cloud companies are able to ensure that they meet the
promise they set in their service level agreement. This would also help them to discover
problems with the cloud before they face any challenges to their customers.

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