Software as a Service (SaaS) Or Opensource - which is Right for You!

Opensource and SaaS – it is like choosing between King Kong & Godzilla

Then again – both have their crosses and advantages. Let us find out more about these two platforms and how each platform can be useful to reap the benefits for your necessities. By the end of this article, you will get an idea about both the platform’s unique factors that will help you take that decision you are stuck at.  

Now, let’s agree to this - It’s not easy to pick the right platform, while you are planning to assemble a new application of product to use it with an Opensource or Software as a Service (SaaS).

You might think about the various parts like functionality, coding, security and cost of app or product while adopting a new software solution for your company or organization.

Everything depends upon the requirements and your needs. 

Opensource software and Software as a Service are two trends, which helps to minimize the software costs and save your time for all sized businesses. However, it all depends on your need. 

Opensource has benefits to download the app and use it (so as to test in in your own premises), developer can modify the source code for any purpose, and inSaaS, all you have to do with sign up, pay the subscription, connect your domain or use one provided within your account.

In a word, an opensource application has always have an edge over SaaS platforms.

So, before you spend your time and invest in these platforms, you must be familiar with Opensource and SaaS.  

Throughout this post, we will talk about the difference between open-source and SaaS platform and how products like Orangescrum and WakeUpSales are different in both editions.

Software as a Service (SaaS)

SaaS is the framework within which software is developed and can perform its functionality to save time and efforts.You have to pay for the application to easily build, manage and maintain sites straight from your web browser but you do not get the ownership of that.

Opensource

Opensource software source codes are freely available to download but you need to pay for custom designs, premium extensions, add-ons or Plugins. 

Let’s have a look at the difference between SaaS and Opensource 

•  No installation required for SaaS software and these are ready to use software’s in cloud but Opensource needs installation and setup.

• Software update is automatic and free of cost in SaaS but user updates manually in Opensource.
• Higher version with more features can upgrade at any moments in SaaS but you need to pay to get additional features in Opensource version.

• The data security in SaaS is high and data’s are stores with the software providers and the maintenance of data security also done by the software provider. But in open source the maintenance of security is done by the user in its server.

• In SaaS wide range of integration and interfaces are per-installed for smooth operation but in Opensource user have to go for the on demand integration with payments of self developed.

• Paid and rental model commercial plans are available in SaaS software with unlimited performance availability where free software with additional paid support is available in Opensource software.

Both Orangescrum- Project Management software and WakeUpSales –All in one CRM Application has Opensource and SaaS editions, let us look at the Opensource and SaaS comparisons;

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Increase Sales with E-commerce Chat on Your Commercial website

You might have heard about – using a Chat Application for quick customer support and improving the overall sales momentum especially if it is an e-commerce website.

Look at one of the most famous saying by Steve Jobs – and it’s true to the core.

And that’s what exactly we need to understand. A chat application enhances and helps to improve an integral part of e-commerce – famously known as ‘Customer Experience’.

Now, let us take a normal scenario;

John is an ‘Executive Customer Support Officer’ at one of the famous e-commerce organization. And he misses some of the vital conversations or not able to reply back at the exact time – that is required. This makes the entire situation even worse.  Important thing is to reply to a customer at the exact time when it is required to – so that you can help people efficiently. 

John often faces this situation – and imagines having some sort of auto-reply featurette for the most frequently asked questions. This again will transform the entire customer experience platform to a different genre.     

It’s a general situation that you might have faced some or other time - some of your potential customers or users are disconnecting in the middle of their shopping process. One of the most common reasons this happens is because of the online shopping trouble or lack of assistance that the customers do not get while shopping.

Customer or users has all the rights to ask or know all merits and demerits of a product or a services –and getting a quick assistance from support staffs at exact that moment is much needed at that particular time.

You might not even know, your potential customers are waiting in your website. So don’t make your customer wait and don’t halt the growth of your business.

Integration of chat in your website is the best way to get out from this situation; which is much faster and efficient than email and phone. 

Live chats bring additional leads to your business and establish direct link with customer or users to know their need and requirements.

“Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer.”

(Source: blog.kissmetrics.com)

According to ATG Global Consumer Trend study

“62% reported being more likely to purchase from the site again. A further 38% of respondents said they had made their purchase due to the chat session itself. All these attitudes were even more prevalent among respondents who bought online at least weekly.”

(Source: blog.kissmetrics.com)

This article is all about chat e-commerce application and how it will improve your business and tips on how to maximize its effectiveness.

What is chat e-Commerce?

Chat E-Commerce basically provides information about your product, chat tools, reports & analytics, getting feedback, team management and current location to several customers at the same time. It helps to connect the customers to your company representatives and have their questions answered, instantly. 

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Automated UI Testing in iOS – is it the Future of App Testing

“Quality is never an accident; it is always the result of intelligent effort.” – John Ruskin

Sir John Ruskin did teach us a very important lesson in the line of testing. Though, we think testing is a manual process of careful study and intelligent analysis. Time is moving faster than we can think and so is the testing procedure.

Automated UI testing is the new key for iOS app examinations. Moreover, this is going to change the entire methodology of iOS App Development Process.

You probably heard about automated testing before. Nowadays, people are talking a lot about automated testing especially when it comes to app and product quality.

It’s always a big challenge for developers to make the app or a product bug free and improve its overall quality. Studying and analyzing the test cases for the projects are highly important and you might get into big trouble (which we do not want at all) if you will not write the tests of your projects. If not immediately (or at that moment), you may get affected in future in the long run.

Today in this article, I am going to enlighten you the different ways you can test your iOS app or a product as well as guide you in writing Automation UI Tests for your apps.

Normally, testing is divided into two categories - Manual Testing and Automation Testing.

Manual testing is the process to test your app or product manually and I’m sure everyone has a good knowledge about manual testing and I don’t want to waste your time telling you details on this.

So, let us get started with Automated Testing in IOS;

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